Each of the Creative Solutions brands operates a detailed Knowledge Base that contains answers to many of your questions, tips for best performance, detailed technical specifications, and contact info for their Support Departments. Click on a link below to get started:

Teradek
Paralinx
SmallHD
Wooden Camera
Offhollywood / OMOD
Additionally, the staff at Creative Solutions LA & NY are extremely knowledgeable about these products and how best to fit them into your workflow. Feel free to come by in-person or contact the CSLA or CSNY team via email, chat, or telephone (details below):

Email: support@shopcreativesolutions.com

Phone: (CSLA): +1.855.205.5510 between 0900 to 1700 Pacific (GMT-8) Mon-Fri
Phone (CSNY): +1.718.389.8300 between 0900 to 1700 Eastern (GMT-5) Mon-Fri