Creative Solutions LA Reopens for In-Store & Curbside Pickup


 

Beginning Monday, June 1st, CSLA will begin receiving customers for modified in-store and curbside pickup appointments Monday - Friday, 8:00AM to 5:00PM, hours subject to change as we are following local ordinances. In compliance with county regulations we will be implementing the following safety measures for in-store appointments and pickup:

  1. In-store customers will enter through the showroom door as space allows. We will allow a maximum of 4 customers into the showroom at one time.
  2. Demos and Kit Builds must be scheduled in advance by calling (855) 205-5510.
  3. Masks must be worn at all times and 6ft distancing practices will be in place.
  4. Our team members will utilize fresh PPE for each customer interaction and iPads and other business tools will be sanitized after each use for your safety.

CSLA will also continue its curbside pickup by appointment only to give our customers the option of reduced contact service. Curbside orders must be placed online or by phone prior to pickup. To make the order pickup as seamless as possible, we will be implementing the following safety measures:

  1. Place your order online, selecting “Pickup My Order at CSLA” at Checkout, or call us at (855) 205-5510 to place an order and we will contact you to schedule a pickup time.
  2. You will be provided with a phone number to text our team to notify us of your arrival. Please remain in your car, wear a mask, and have your ID handy.
  3. We will bring your order outside, request a digital signature, and place items in the back seat of your car.
  4. Our team members will utilize fresh PPE for each customer interaction and iPads and other business tools will be sanitized after each use for your safety.

If you have a product that needs repair, you are more than welcome to drop it off for paid shipment to our primary facilities. An RMA form must be completed and an appointment must be scheduled prior to arrival. Email support@teradek.com / support@woodencamera.com / support@smallhd.com for details.

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